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GhostSync Support & Help Desk

Fast, developer-grade support for your multi-store Shopify operations


📧 Direct Email Support

Get replies within 12 hours from our core engineering team.

Email support@fmv.lol

âš¡ Real-Time Health & Status

Operational uptime and webhook latency telemetry.

All Systems Operational

Frequently Asked Questions

How does GhostSync connect my stores?

GhostSync connects stores using standard Shopify OAuth and Webhooks. Simply install GhostSync on your primary store, enter your secondary store's domain in the Network Hub, and approve the connection.

What happens when an order is placed?

When an order is placed, Shopify immediately triggers an inventory level webhook. GhostSync processes this within milliseconds and updates inventory across all linked stores to eliminate overselling.

Can I keep buffer stock on my secondary store?

Yes! With Safety Stock Buffers, you can specify reserve quantities per SKU (e.g. hold 5 units reserve on wholesale stores so you never deplete your retail stock).